Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Most orders are processed within 1-3 business days. Delivery typically takes 7-15 business days depending on your location. Expedited options may be available at checkout.

Do you ship internationally?

We currently ship within the United States. International shipping options may be available for select products — check the product page for details.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number to track your package directly on the carrier's website.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for items in their original, unused condition. Please visit our Refund Policy page for full details.

How do I start a return?

Contact our support team at the email listed on your order confirmation and we'll guide you through the process.

Products

Are your products covered by a warranty?

Warranty coverage varies by product and supplier. Details are listed on individual product pages where applicable.

What if I received a damaged or wrong item?

We're sorry to hear that! Please contact us within 7 days of delivery with a photo of the issue and we'll make it right promptly.

Payments

What payment methods do you accept?

We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and more — all processed securely through Shopify Payments.

Is my payment information secure?

Yes. All transactions are encrypted and processed through Shopify's secure checkout. We never store your full card details.